IT Support Blog
Blog Posts
![IIQ Logo]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1692882735/forneyisdnet/hxbg1kgdgmasnqx4qq1x/IIQ_Logo.png","width":128}]){kind=logo}
- Service Unavailable
Incident IQ is aware of an issue preventing users from accessing the Incident IQ site or causing blank loading pages. They are currently investigating the cause.
https://status.incidentiq.com/incidents/p8c012l6rf65
Update Sept 9, 10:35AM
IIQ has reported a fix is in place and service is restored. They are continuing to monitor the stability of the platform.
- General Announcement
At 9AM this morning, IIQ began emailing alerts to users for inactive devices that were in fact used this week. Please disregard these emails.
These alerts were mistakenly created as part of a system test for this feature, which will go live on Friday Aug, 23rd.
We apologize for any confusion.
![MyFISD Planned Maintenance]([{"url":"https://resources.finalsite.net/images/f_auto,q_auto,t_image_size_1/v1707918964/forneyisdnet/du94tgzrr59urtbjugcn/MYFISD.jpg","width":256},{"url":"https://resources.finalsite.net/images/f_auto,q_auto/v1707918964/forneyisdnet/du94tgzrr59urtbjugcn/MYFISD.jpg","width":501}])
- Service Unavailable
Please be advised of RapidIdentity Cloud Planned Maintenance beginning August 19, 2024 from 11:00 PM through to August 20, 2024 at 2:00 AM US Central Time.
The MyFISD portal will be unavailable during this time. (Including bookmarks, password resets, etc.)
Thank you for understanding.
- MyFISD
- Service Unavailable
Incident IQ is aware of an issue preventing users from accessing the Incident IQ site or causing blank loading pages. They are currently investigating the cause.
https://status.incidentiq.com/incidents/lc3lml76whhr
StoneFax is currently not able to send faxes within the district. We are working with the vendor to resolve the issue ASAP.
- Stonefax
What is the IT Support Blog?
The Forney ISD IT Department maintains this blog to communicate changes -both planned and unplanned- to our environment. This blog will be the first place we communicate any known outages or interruptions of service, as well as where we share newly released updates and planned changes for the future. Forney ISD Staff can join this chat space to be automatically notified of new posts to the blog.
If you are looking for how to request IT support, please submit a ticket through our district Help Desk.
If you are a parent or guardian with a non-IT question, please contact your student's campus.