PaperCut: Delayed Print Issues This Morning

Posted by Howard Carlin on 3/1/2023 1:00:00 PM

Good Afternoon,

I need to start by offering an apology for the late notice and spotty communication on this issue. Early this morning, many Forney ISD staff began reporting issues with sending and releasing print jobs. Our department identified a larger scale problem in development and began investigating, but we didn't communicate the known issue, in-line with our best practices. In the future, we will strive to be better about publishing issues as they are identified.

At this point, we are announcing that all PaperCut issues have been resolved and printing should be working as expected for all users. If you continue to experience irregular behavior with PaperCut after 1PM today, please submit a Help Desk request for us to investigate.

Thank you for your patience and understanding.