Voicemail: Jabber/Webex Access

Posted by Joshua Herron on 3/14/2023 5:35:00 AM

Forney ISD IT is aware of an issue where users are unable to access voicemail using the Jabber or Webex applications. Users may receive an error message "Voicemail services are disconnected" or "Unable to connect to voicemail services". Voicemail to email as well as voicemail access using your desk or wall phone is not experiencing issues. We will update this post as more information becomes available. 

Updated (March 14, 2023 10:45AM)

The Jabber/Webex voicemail issue should now be resolved. If you continue experiencing an issue accessing voicemail, please close and reopen the application and try again.